Refund policy
Return & Refund Policy
Last updated: June 14, 2026
Thank you for shopping with Khanguard.
Because our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect product selection, or change-of-mind purchases.
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at support@khanguard.com with:
Your order number
A description of the issue
Clear photos showing the problem
If the issue is verified, we will provide a replacement or refund at our discretion.
We reserve the right to deny refund or replacement requests that do not meet the requirements outlined above.
Lost Packages
If your package is lost during transit, please contact us and we will work with the shipping carrier to investigate the issue.
Contact
For return and refund questions, please contact:
support@khanguard.com