Frequently Asked Questions
What is Khanguard?
Khanguard creates thoughtfully designed products inspired by the enduring meaning of the Ulzii. We combine meaningful design with everyday protection to create products that are both functional and intentional.
What does the Ulzii symbol represent?
The Ulzii is a symbol associated with continuity, resilience, strength, prosperity, and connection.
Its endless form serves as a reminder that some values endure regardless of how much the world changes.
What phone models are supported?
At launch, the Ulzii Case is available for supported iPhone 16, iPhone 17, Galaxy S25, and Galaxy S26 models.
Additional device models may be added over time.
Is the case protective?
Yes.
Our cases feature durable dual-layer construction designed to help protect your device from everyday drops, bumps, and scratches while maintaining a slim and comfortable profile.
Do you offer free shipping?
Yes.
Khanguard currently offers free shipping on all orders shipped to the United States and Canada.
Where do you ship?
At launch, Khanguard ships to customers in the United States and Canada.
Additional countries may be added in the future.
How long does shipping take?
Orders are typically fulfilled within a few business days before shipping.
Delivery times vary depending on destination, carrier, and seasonal demand.
Can I track my order?
Yes.
Once your order ships, you will receive tracking information via email.
What is your return policy?
If your item arrives damaged, defective, or incorrect, please contact us and we will work with you to resolve the issue.
For complete details, please review our Refund Policy.
How can I contact Khanguard?
You can reach us at:
support@khanguard.com
We aim to respond to all inquiries within 1–2 business days.
Why did Khanguard choose the Ulzii symbol?
The Ulzii is associated with continuity, resilience, strength, prosperity, and connection.
Khanguard was founded on the belief that everyday products can carry meaning, and the Ulzii became the foundation of everything we create.
Will you release more products?
Yes.
While the Ulzii remains the foundation of the Khanguard brand, we plan to expand into additional products over time while staying true to our commitment to meaningful design and everyday protection.
Still have questions?
We're here to help.
Visit our Contact Us page or email support@khanguard.com and we'll do our best to assist you.